Hey there, welcome to MAGNA-TILES' new online store.

FAQ

Curiosity is highly encouraged at MAGNA-TILES! Here are a few of the questions we get the most along with our team's best answers. If you don't see what's on your mind, Contact Us

Putting Safety First

The MAGNA-TILES stamp on every tile reflects our promise to provide safe, high-quality magnetic shapes. Don’t settle for imitations.

Are MAGNA-TILES sets safe for my child or classroom?

Yep! All MAGNA-TILES products comply with U.S., E.U., and other international safety regulations, and they exceed all requirements for testing and product safety. This includes rigorous durability, material quality, and heavy elements testing to ensure all MAGNA-TILES products are safe and can stand up to years of use. In our company’s 25+ year history, we have never had a product recall. To ensure the safest play, active adult supervision is recommended – especially for young children who may put tiles or blocks into their mouths. We encourage parents to check their MAGNA-TILES pieces (and any other toys) regularly for loose or broken parts. Again, if tiles are found to be damaged, please contact us. Note: In the event any magnet is inhaled or ingested, medical treatment should be sought immediately. Call 9-1-1 as soon as possible if your child inhales or swallows any magnet at any time.

What are MAGNA-TILES pieces made of?

All MAGNA-TILES are made with food-grade MABS plastic that’s:

  • BPA-free
  • Phthalate-free
  • Latex-free
  • Non-toxic

We’ve used the same premium material since 1997 to ensure long-lasting safety, durability, and those bright, glossy colors kids love.

What types of magnets are inside MAGNA-TILES?

MAGNA-TILES are built using high-quality ceramic (ferrite) magnets, which are:

  • Strong
  • Durable
  • Resistant to corrosion and demagnetization

⚠️ Note: Exposure to temperatures above 480°F can reduce magnetic strength. While rare, it’s something to be aware of.

Are MAGNA-TILES CPSIA compliant?

Absolutely. MAGNA-TILES products are fully compliant with the Consumer Product Safety Improvement Act (CPSIA), including regulations for lead and other materials.

We’re committed to meeting, and exceeding, all current and future safety standards so parents and educators can choose MAGNA-TILES with confidence.

Where are MAGNA-TILES products made?

All MAGNA-TILES products are proudly designed in the U.S., just outside Chicago, Illinois.

We partner with a trusted global network of manufacturers located in:

  • Indonesia
  • China
  • India
  • The Philippines

Each partner meets or exceeds rigorous safety and quality standards.

Building Set Basics

Our building sets engage kids and adults alike. Each one is designed to support countless hours of hands-on construction, open-ended learning, and imaginative adventure.

What ages are MAGNA-TILES sets right for?

MAGNA-TILES sets are perfect for kids ages 3 and up—and anyone with a playful heart and big imagination. Whether you’re just starting out or rediscovering the joy of building, MAGNA-TILES make every playtime new and exciting.

What makes MAGNA-TILES building sets different from others?

MAGNA-TILES stand apart thanks to our unwavering commitment to safety and durability:

  • Made with non-toxic, food-grade materials
  • Undergo frequent, rigorous safety testing
  • Feature our signature rivets for extra reinforcement
  • Designed with a crisscross lattice structure for internal support—so they hold strong even when stepped on or dropped

No shortcuts. No compromises. Just safe, strong, endlessly creative play.

Does my MAGNA-TILES purchase come with a warranty?

Yes! All MAGNA-TILES sets purchased through our official online store include a 1-year limited warranty, one of the best in the industry. Please remember to register your product(s) HERE so that we can record and assist you in the future!

What should I do if my MAGNA-TILES pieces are damaged?

If damage occurs during normal use, Contact Us right away.

For safety, never allow children to play with broken toys, including damaged tiles. Our tiles are designed to handle big builds and tumbles, but we recommend:

  • Avoid stepping on or throwing them
  • Store them in the MAGNA-TILES Storage Bin to keep them safe from harm and sneaky supervillains
What makes MAGNA-TILES play educational?

Playtime with MAGNA-TILES builds more than just towers. It helps develop essential skills across multiple domains:

STEAM & Academic Learning

  • Math, science, geometry, spatial thinking
  • Pattern recognition, sorting, color & shape identification

Social Skills

  • Cooperation, communication, pretend play, and turn-taking

Motor Skills

  • Hand-eye coordination, grip strength, fine motor development

Cognitive Skills

  • Problem-solving, critical thinking, curiosity

Emotional Skills

  • Frustration tolerance, resilience, confidence-building
How are MAGNA-TILES used in classrooms?

MAGNA-TILES were born in the classroom, literally during a geometry lesson! Today, teachers use them to:

  • Introduce letters, numbers, shapes, and colors
  • Reinforce math, geometry, and STEAM concepts
  • Build collaboration and problem-solving skills

They’re a powerful hands-on tool for all ages and developmental levels. Educators, reach out here to learn how to bring MAGNA-TILES to your classroom.

How big are MAGNA-TILES pieces?

Each MAGNA-TILES piece has a 3-inch base measurement, perfectly sized for small hands to pick up and build with confidence.

Are MAGNA-TILES sets compatible with each other?

Yes! All MAGNA-TILES sets are fully compatible with one another. You can mix, match, and combine them for limitless creations.

My set didn’t include instructions, what now?

No worries, you didn’t miss anything! MAGNA-TILES are designed for open-ended play, so we don’t include instruction manuals.

That means no rules, no limits, just pure creativity.

My child is new to MAGNA-TILES, do they need help getting started?

They might at first, but they’ll be out-building you in no time! Try starting with:

  • Simple stacking
  • Building a cube
  • Making a small house or garage for their toys

💡 Need more ideas?
Find us on Instagram, Facebook, and Pinterest for fun builds from our community. Tag your own creations with #magnatiles for a chance to be featured!

Using and Caring for Your Playsets

Want to get the most out of your MAGNA-TILES investment? Just follow these easy tips for use, cleaning, and storage.

Are MAGNA-TILES waterproof?

No, MAGNA-TILES are not waterproof and should never be submerged, held under running water, or used in pools, bathtubs, or any body of water.

If water does get inside a piece:

  • Stand the tile upright against a wall to let it drain and dry naturally.
  • There’s no safety risk, but exposure to water may lead to mold, mildew, or rust over time.

For best results, keep your tiles on dry land and out of the bath.

What’s the best way to clean MAGNA-TILES?

Cleaning is simple:

  • Wipe gently with a damp cloth
  • Or use a mild, non-abrasive cleaner

Avoid:

  • Harsh chemicals
  • Submerging the pieces
  • Soaking in any liquid

For schools, camps, or organizations:

  • Rotate and wipe batches of tiles every 72 hours to keep things clean and safe.
How should I store MAGNA-TILES?

Proper storage helps preserve your tiles and keeps play spaces tidy:

  • Store in a dry area away from heat sources
  • Keep pieces off the floor, especially around children under 3
  • Choose storage based on the number of sets you have

Recommended:

MAGNA-TILES Storage Bin — A fun, dual-purpose option that keeps tiles secure and encourages imaginative play.

Other storage ideas:

  • Clear plastic bins
  • Woven baskets
  • Low shelving with labeled containers

Ordering MAGNA-TILES

Whether you shop online or in person, getting your hands on MAGNA-TILES® products is easy.

Where can I buy MAGNA-TILES besides magnatiles.com?

MAGNA-TILES are available:

  • At thousands of independent toy stores
  • At major retailers like Target, Walmart and Barnes & Noble
  • Online at Amazon
  • Internationally in select locations

Contact Us for help placing an order.

Do you ship internationally?

Not at this time.

Currently, magnatiles.com ships within the U.S. only.

But don’t worry, MAGNA-TILES products are available in stores worldwide.

How can I track my order?

Once your order ships, you’ll receive an email with your tracking number.

You can also:

  • Log into your magnatiles.com account
  • Check your courier’s website for updates

Note: It may take up to 24 hours for your tracking number to appear in the system.

When will I receive my MAGNA-TILES order?
  • Most orders ship within one business day after successful payment.
  • Orders are processed Monday–Friday by 3:00 p.m. CST
  • No shipments go out on weekends or holidays.
How much does shipping cost?
  • Free shipping on U.S. orders over $50 (after tax and discounts)
  • Orders under $50: Shipping costs are based on weight and distance
Can I change or cancel my order?

We get it, sometimes plans change.

If you need to cancel or update your order, contact us right away.

Please note:

  • We can’t make changes once the order has been picked up by UPS.
  • For returns or reorders, our team is happy to assist.
Can I return my order?

Absolutely!

We accept returns within 90 days of delivery if items are:

  • New and unused
  • In their original packaging

Bought MAGNA-TILES from another retailer? Contact them directly for return assistance.

For full return details, see our Return Policy.

Do you price match?

Yes, we offer a 7-day price match guarantee. If you find a lower price on an identical item from an authorized retailer, we’ll match it.

What we’ll need:

  • A valid receipt image or link to the lower-priced item

Reach out and we’ll take care of the rest.

I have a product idea. Who do I talk to?

We love innovation!

If you’ve got an idea to improve MAGNA-TILES or create something new, reach out to us here. We’re always open to bright ideas.

How do I become a retailer?

Let’s partner up!

If you’re interested in becoming a MAGNA-TILES retailer, Contact Us.

Didn’t find your answer?

Don't hestitate to contact us

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